All the Way

Contact Us

During this time, we will strive to provide the same level of customer service for our donors and patrons via the following alternative methods of communication.

Ticket Services

Standard Hours: Tuesday – Sunday, noon – 5PM

  • Use our website chat (desktop computers only).
  • Email
  • Leave a message with your name and phone number at 617.547.8300. A Ticket Services representative will return your call within 24 hours during our standard business hours.

Development Office

Standard Hours: Monday – Friday, 9AM – 6PM

  • Email (fastest response option).
  • Leave a message on the Donor Services line at 617.496.2000 x 8858, which a Development staff member will check each business day, but please be prepared for a longer response time.
  • Should you wish to make a contribution, we recommend the following methods:
  • Gifts made through postal mail may experience a longer than expected delivery timeline. If you would still like to utilize this method, please notify the Development Office at to ensure that we can track your gift to the best of our ability.

A.R.T. Staff and Administrative Offices

Standard Hours: Monday – Friday, 9AM – 6PM

  • Please email (fastest response option).
  • If you know the staff member you are trying to reach, please leave a voicemail by dialing 617.496.2000.
  • If you are unable to leave a direct voicemail or have any other questions, please call 617.496.2000 x 8892 and leave a message with your name and phone number. A Ticket Services representative will forward your message to the appropriate party during business hours.