Ticketing Policies

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The American Repertory Theater (Cambridge, MA) Ticket Services department may be reached during business hours at 617.547.8300 or Communications received while the office is closed will be addressed within two business days. While in performance, they can also be reached in person at the Loeb Drama Center in Cambridge. See our Contact Us page to check our current business hours.

All sales are final. All audience members, including children, must have a ticket to attend. Tickets must be presented at showtime for entry to the theater. All policies and procedures are subject to change.

Ticket Exchanges

Though all sales are final, ticket exchanges for any reason are available with a minimum of 24-hours advance notice. Exchanges cannot be completed retroactively and may be subject to a $10 per ticket exchange fee. Exchanges must be made between performances of the same production; unfortunately, we cannot make exchanges between productions. If the performance you are exchanging into is more expensive, or you originally purchased with a discount that is no longer valid, you will be charged the difference in price.

Please consult the performance calendar before placing an exchange request and, if possible, identify three options for new dates to help expedite your request.

Request a Ticket Exchange

Note: Ticket Services will contact you to complete the request and to complete payment if there is any difference in ticket price.

If you or someone in your party are unwell, we ask that you please not attend the theater for the wellbeing of our staff, artists, and your fellow audience members. Please contact Ticket Services for ticket options due to illness.

Cancelled Performances

In the event of a cancelled performance, the value of your ticket is safe and, if you choose to exchange into another performance, your exchange fees will be waived. Exchanges out of a cancelled performance are subject to availability. We will do our best to find you an alternative date and comparable tickets. Any additional exchanges will be subject to the regular exchange policy.

Extreme Weather

The A.R.T. rarely cancels performances due to poor weather conditions. Please assume that the performance will go on as scheduled and allow yourself extra time to arrive safely. If the performance is cancelled in the event of extreme weather, ticketholders will be contacted as soon as possible with ticket options. If your safety is a concern, please contact Ticket Services so we can try to help you find an alternative date.

Third-Party Sales

Please be careful of third-party ticket sellers as you will often overpay and may potentially purchase a fake ticket. The A.R.T. does not support the unlicensed, unauthorized reselling of tickets, and doing so above printed face value is barred by the Commonwealth of Massachusetts. The A.R.T. selectively participates in sales with only the following authorized and verified third-party ticket sellers: ArtsBoston BosTix and Harvard Outings & Innings. We are not affiliated with and do not authorize resale on any other site, including but not limited to: Vivid Seats, Seat Geek, Ticketmaster, StubHub,,, and We reserve the right to require that tickets be picked up at Will Call by any suspected unauthorized ticket reseller.

Gift Certificates

Gift certificates of any amount can be used for ticket purchases including subscriptions, memberships, and merchandise. We recommend gift certificates as the best way to gift tickets so the recipient can choose their preferred dates. Gift certificates do not expire and come in the form of a code that is redeemable online during checkout or through Ticket Services.

Purchase a Gift Certificate


To use a discount while booking your tickets online: select a performance, enter the promo code in the promotion code box above the seating map, and then select eligible seats at the discounted price point. Discounted tickets may also be booked with Ticket Services by phone at 617.547.8300 or email at

Discounts cannot be combined or applied to previous purchases, are subject to availability, may not be available in all sections, and are not available for programs with a pay-what-you-can ticket option.

Senior Discount

A $5 discount is available to senior citizens (62 and older) with ID. Limit one (1) ticket per performance per ID. Not applicable during preview period or on Premium or Zone D seats. Please enter the code “SENIOR” when purchasing your ticket to use this discount.

Harvard Discount

A $5 discount is available to Harvard faculty and staff with Harvard ID. Not applicable during preview period or on Premium or Zone D seats. Please enter the code “HARVARDID” when purchasing your tickets to use this discount. Discounted tickets are also frequently available through Harvard Outings & Innings.

Military Discount

The A.R.T. is proud to be a member of the Blue Star Theatres network, which helps provide military personnel with discounted access to great arts experiences around the country. The American Repertory Theater welcomes U.S. military personnel, military veterans, and their families.

Blue Star Theatres

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Card to Culture

The Card to Culture discount is available to Massachusetts residents who are SNAP/EBT, WIC, or ConnectorCare cardholders. Eligible cardholders may purchase up to four (4) tickets priced at $5 each per season to subscription-eligible productions for any seat during preview performances or seats in Zones B, C, D, and partial view and obstructed seats during regular run performances. Cardholders can email a picture of their card with desired performance, number of seats, address, and phone number to to request this discount or contact 617.547.8300.

Did you know anyone with these Massachusetts-issued cards can get reduced or free admission to more than 300 cultural organizations across the Commonwealth? Access the power of culture with your EBT, WIC, or ConnectorCare card by checking out the full list of participating organizations online.

Mass Cultural Council’s Card to Culture program is a collaboration between the Department of Transitional Assistance, the Women, Infants & Children (WIC) Nutrition Program, and the Massachusetts Health Connector.

Audience members entering the theater.

Take Five invites community members who feel attending theater is financially out of reach or want to take a chance on something new to experience the A.R.T. with a $5 ticket.

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ArtsThursdays Logo

Free tickets are available with RSVP to select performances (typically one per season) as part of Harvard ArtsThursdays, a university-wide initiative supported by Harvard University Committee on the Arts.

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Students & Under 25

Student and Under 25 discounts cannot be combined with any other discounts or applied to previous purchases, are subject to availability, and are not available on Premium or Zone A seats or for programs with a pay-what-you-can ticket option.

Advance Student & Under 25 Tickets

Anyone under the age of 25 or a full-time college, university, or high school student with a valid student ID can purchase a Student and Under 25 ticket in advance for $30 plus fees for many A.R.T. performances. Please contact Ticket Services at, by phone at 617.547.8300, or in person at the Loeb Drama Center to use this discount. Limit one ticket per performance per ID.

For student groups, see our group sales policy.

Rush Student & Under 25 Tickets

Anyone under the age of 25 or a full-time college, university, or high school student with a valid student ID can purchase a Student and Under 25 Rush ticket for $20 with no fees, subject to availability. These are available on the day of the performance by phone at 617.547.8300 or in person at the Loeb Drama Center only. Limit one ticket per performance per ID.

Subscriber Benefits

A.R.T. subscribers are guaranteed the best seats at the best price and receive benefits including: early access to tickets for all subscription-season productions; fee-free exchanges; and $10 off and no fees on additional ticket purchases (excluding previews and Premium and Zone D seats). Subscriptions are available prior to the first season production and may sell out.

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Super Subscriber Benefits

Enhance your subscriber experience—unlock special benefits by becoming a Super Subscriber when you add a donation of $100 or more to your subscription purchase. Enjoy exclusive invitations to behind-the-scenes events and bonus content, plus all the benefits of being a member-level donor. Your tax-deductible donation not only helps to develop boundary-breaking work but also ensures it remains accessible to all.

Member Benefits

A.R.T. supporters of $75 and above, known as members, have access to exclusive benefits, including $5 off per ticket to regular run performances (excluding Premium and Zone D) and no ticketing fees on initial sale (exchange and subscription fees apply). Limit one A.R.T. Membership per person. Membership can be upgraded at any time.

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Group Sales

Group discounts are available for parties of ten or more. Whether you come with your company, school, community group, book club, or extended family, we look forward to welcoming your group with concierge-level service. For further information and to receive a quote, please fill out the form below or contact Please note: Discount and blackout dates may vary and are specific to each production in the season.

Group Request Form

Ticket Voucher Donations

The American Repertory Theater is proud to support our community through ticket voucher donations. Before requesting a ticket voucher donation, please be aware of the following conditions:

  • Ticket voucher donations are only available for non-profit organizations holding fundraising events
  • Organizations that serve in the areas of arts/theater, education, and healthcare/well-being, as well as Harvard affiliates, have priority.
  • Organizations located within a twenty-mile radius of the A.R.T. have priority.
  • Organizations may only request a voucher once per A.R.T. season.
  • Ticket vouchers are subject to availability and seating limitations.
  • A limited number of vouchers are available each season. Please make your requests as far in advance as possible.

Request a Ticket Voucher Donation


Alternatively, you can mail your request to:

American Repertory Theater
c/o Ticket Services
64 Brattle Street
Cambridge, MA 02138

Please note that postal mail may be delayed. Using the online form is the fastest, most sustainable way to request a voucher.